Office Admin & Receptionist Skills
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Overview
[Updated 2023]
Ready to navigate the corporate seas with confidence and poise? Embark on the voyage towards unrivalled professionalism with our 'Office Admin & Receptionist Skills' course. Sailing through modules like Time Management and Communication Skills, become the lighthouse that guides your office through the daily storm.
This comprehensive journey transforms you into the heartbeat of any corporate environment. Our 'Office Admin & Receptionist Skills' course encompasses key areas like effective planning, organising meetings, business writing, and many more. We journey from Reception introduction right through to mastering petty cash management.
This voyage allows you to handle demanding tasks elegantly, manage your time efficiently, keep immaculate records, and construct engaging business communications. You'll represent your company with polish and finesse, enhance customer service, and seamlessly organise travel and conference arrangements.
Embark on this journey today, and illuminate your career path with newfound professionalism. Take the leap, enrol now.
Learning Outcomes:
After completing this course, you will be able to:
- Execute exemplary office administration and handle reception with efficiency and grace.
- Demonstrate superior telephone etiquette and excellent customer service.
- Facilitate meetings, conferences, and travel arrangements with smooth organisation.
- Implement effective record-keeping systems and manage time wisely.
- Write professional business correspondence and manage office finances astutely.
CPD
Curriculum
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Module 01: Introduction to Reception and Receptionist 06:00
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Module 02: Business Telephone Skills 06:00
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Module 03: Representing Your Boss and Company 12:00
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Module 04: Mail Services and Shipping 08:00
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Module 05: Travel Arrangements 08:00
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Module 06: Organising Meeting and Conferences 09:00
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Module 07: Time Management 13:00
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Module 08: Record Keeping and Filing Systems 09:00
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Module 9: Business Writing Skills 14:00
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Module 10: Organisational Skills 09:00
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Module 11: Communication Skills 08:00
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Module 12: Customer Service 06:00
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Module 13: Effective Planning and Scheduling 17:00
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Module 14: Invoicing/Petty Cash 09:00
Course media
Description
Uncover the essential skills needed for office administration and receptionist roles. Navigate through modules that delve into the intricacies of representing your company professionally and optimising your time and resources. Be the linchpin in your office's success.
Course Curriculum:
This Office Admin & Receptionist Skills course contains the following curriculum:
- Module 1: Introduction to Reception and Receptionist
- Module 2: Business Telephone Skills
- Module 3: Representing Your Boss and Company
- Module 4: Mail Services and Shipping
- Module 5: Travel Arrangements
- Module 6: Organising Meeting and Conferences
- Module 7: Time Management
- Module 8: Record-Keeping and Filing Systems
- Module 9: Business Writing Skills
- Module 10: Organisational Skills
- Module 11: Communication Skills
- Module 12: Customer Service
- Module 13: Effective Planning and Scheduling
- Module 14: Invoicing/Petty Cash
Who is this course for?
This Office Admin & Receptionist Skills course is suitable for:
- Those aspiring to work in administrative roles within a corporate environment.
- Receptionists looking to enhance their professional acumen.
- Office administrators seeking to streamline their operations.
- Entrepreneurs who wish to better manage their business operations.
- Professionals aiming to develop their organisation and time management abilities.
Requirements
No formal entry requirements exist for this Office Admin & Receptionist Skills course, which is open to everyone.
CERTIFICATE
CPD Quality Standard Certificate
Digital certificate - £4.99
Hardcopy Certificate (FREE UK Delivery)
Hard copy certificate - £9.99
Hardcopy Transcript: £9.99
Career path
After completing this Office Admin & Receptionist Skills course, you could explore roles such as:
- Receptionist (£20,000 - £25,000)
- Office Administrator (£18,000 - £30,000)
- Executive Assistant (£30,000 - £50,000)
- Office Manager (£25,000 - £45,000)
- Personal Assistant (£25,000 - £40,000)
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Certificates
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
